Overview
Worldlink Integration Group is focused on providing technology deployment, product integration, supply-chain management and equipment installation and maintenance services at the highest possible quality, customer intimacy and efficiency. We realize that service companies in any industry are inevitably measured on how they stand behind their commitments and how they react in the face of adversity. Worldlink Integration Group welcomes that challenge and we utilize our commitment to these principles as a key strategic advantage. Worldlinkâs executive staff posses well over 100 years of specific industry experience.
Program Management
Worldlink Integration Group provides complete program management throughout the term of the relationship. We will provide a single point of contact responsible for all aspects, which in turn will be supported by a complete team of associates that are trained on each clients specific and unique needs and requirements. These program managers will act as an extension of your team, whose sole purpose will be to thoroughly understand and execute to each clients required outcomes.
Project Management
Worldlink is proud to offer our clients an outstanding project management team that is the key to our success with all our client relationships. Our experienced staff is committed to providing superior service, quality and value in the management and execution of every project. We also provide our clients with a centrally managed, easy to use, flexible web-based portal that allows critical information to be updated quickly and efficiently to keep your project running smoothly. The following are examples of how our customer portal can be used to provide timely and valuable information to our customers.
- Project Status & Activity Updates
- Automated E-Mail Notifications
- Digital Photos & Documentation
- Inventory Data Repository
- Project Reports & Schedules
- Shipping/Tracking Updates
- Project Deliverables
- Site Surveys & Gap Analysis
- Customer Satisfaction Survey
Led by a designated single point of contact, our experienced project management staff manages the schedules and logistics necessary to successfully complete every project on time and within budget. Every project team member is focused on the individual needs and requirements of our clients as well as the execution of each project according to their guidelines and specifications.
- Professional Project Management
- Dedicated Project Team
- Single Point of Contact
- Solution Based Approach
- Optimized Workflow Process
- Commitment to Customer Satisfaction
- Projects Delivered On Time & Within Budget